Privacy Policy

This Privacy Policy explains how Wedding Box Florals("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit weddingboxflorals.com (the "Site") or place an order with us. By using the Site, you agree to the practices described below.

Information we collect

We collect information you provide directly to us when you place an order, build a custom bouquet in our customizer, sign up for our newsletter, or contact customer service. This typically includes:

• Name, email address, phone number, and shipping address
• Payment information processed securely by our payment processor
• Wedding date, color preferences, and design selections
• Communications you send to us

We also automatically collect certain technical information when you visit the Site, including your IP address, browser type, device information, pages visited, and referring URLs.

How we use your information

• To process, fulfill, and ship your order
• To communicate with you about your order, including delivery updates
• To provide customer support
• To improve our products, customizer, and website
• To send marketing communications (only if you have opted in — you can unsubscribe at any time)
• To detect, prevent, and address fraud or abuse
• To comply with legal obligations

How we share your information

We do not sell your personal information. We share information only with service providers who help us operate the business — payment processors, shipping carriers, email service providers, hosting and analytics platforms — and only to the extent necessary for them to perform those services. We may also disclose information when required by law or to protect our rights.

Cookies and tracking

We use cookies and similar technologies to remember your preferences, analyze site usage, and improve your experience. See our Cookie Policy for details. You can control cookies through your browser settings.

Data retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to opt out of certain uses. To exercise any of these rights, email us at info@weddingboxflorals.com.

Children's privacy

Our Site is not directed to children under 16, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be highlighted on the Site.

Contact us

Questions about this policy? Email info@weddingboxflorals.com or call 256-690-3208.